Red shopping bags
In this section

Mystery Shopping and Covert Auditing

Through our Shoppers Anon program, our experts provide:

  • Mystery shopping solutions
  • Results-oriented analysis
  • Customer retention strategies

We help you discover what your customers really think and identify opportunities for improvement.

We are trusted by major brands and provide targeted customer experience feedback.

Offering a responsive team approach where discretion and detail are key, we provide an extensive mystery shopper network in Australia and New Zealand.

Gain a clear picture of what your customers experience and how they perceive your business.